Set up Outlook for Windows to access your IU Exchange account (2024)

On this page:

• Before you begin
• Create an email profile and add an Exchange account
  • Outlook 2019 and Outlook 2016
  • Outlook 2013 and Outlook 2010
• Add an Exchange account in the Control Panel

Before you begin

Choose the appropriate instructions below to set up Outlook to connect to an Exchange email account at Indiana University:

• Create an email profile and add anExchange account. Use these instructions if this is your first time running Outlook on your current device.
• Add an Exchangeaccount in the Control Panel. Use these instructions if you already use Outlook on your current device and have an existing email profile.

Create an email profile and add an Exchange account

Outlook 2019 and Outlook 2016

1. Open Outlook. If you are prompted to create a new profile, enter a name (for example, IU Exchange), and then click OK.
2. If your computer is joined to the IU ADS domain, Outlook will detect your name and IU email address (for example, username@iupui.edu) automatically.

   If your computer is not joined to the IU ADS domain, you must enter the appropriate IU username followed by @exchange.iu.edu; for example:

   username@exchange.iu.edu

   Note:

   If using @exchange.iu.edu doesn't work, you may need to enter your primary IU email address instead (for example, username@iupui.edu).

3. From the list of account types, choose Exchange.
4. If your computer is not joined to the IU ADS domain, you will be prompted to log in:
   • In Windows 10, choose More options, and then Use a different account.
   • In Windows 8.x, choose Use another account.

   Enter ads\username and the corresponding IU passphrase.

5. Click Next, uncheck Set up Outlook Mobile on my phone, too, and then click Finish.

Outlook 2013 and Outlook 2010

1. Open Outlook:
   • If you see a "Welcome" splash screen, click Next.
   • If you see "Do you want to set up Outlook to connect to an email account?", select Yes, and then click Next.
   • If you are prompted to create a new profile, enter a name (for example, IU Exchange), and then click OK.
2. If your computer is joined to the IU ADS domain, Outlook will detect your name and IU email address (for example, username@iupui.edu) automatically.

   If your computer is not joined to the IU ADS domain, you must enter:

   • Your name
   • The appropriate IU username followed by @exchange.iu.edu; for example:

     username@exchange.iu.edu

   • The corresponding IU passphrase
3. If your computer is not joined to the IU ADS domain, you will be prompted to log in:
   • In Windows 10, choose More options, and then Use a different account.
   • In Windows 8.x, choose Use another account.

   Enter ads\username and the corresponding IU passphrase.

4. Click Next, and then click Finish.

Add an Exchange account in the Control Panel

1. From the Windows Start or charms bar menu, select Control Panel, or Settings and then Control Panel.

   Alternatively, from the Windows Start menu, type Control Panel, and then press Enter. If you are using 64-bit Windows, select Control Panel, and then View 32-bit Control Panel Items.

2. If you're not already in Classic View, switch to it; for help, see ARCHIVED: Get around in Windows.
3. Double-click Mail or Mail (32-bit).
4. Click E-mail Accounts.
5. In the "Account Settings" window, on the E-mail tab, click New....
6. If your computer is joined to the IU ADS domain, Outlook will detect your name and IU email address (for example, username@iupui.edu) automatically.

   If your computer is not joined to the IU ADS domain, you must enter:

   • Your name
   • The appropriate IU username followed by @exchange.iu.edu; for example:

     username@exchange.iu.edu

   • The corresponding IU passphrase
7. If your computer is not joined to the IU ADS domain, you will be prompted to log in:
   • In Windows 10, choose More options, and then Use a different account.
   • In Windows 8.x, choose Use another account.

   Enter ads\username and the corresponding IU passphrase.

8. Click Next, and then click Finish.